Staff planning for hotels

Optimally staffed: No matter what workload

Hotels have extreme fluctuations in occupancy. Nesto predicts occupancy, automatically schedules staff for housekeeping, F&B and reception, and keeps your wage costs transparent. All in spite of 24/7 operation and a complex department structure.

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Your challenges

The biggest challenges in the hotel industry

Extreme workload fluctuations, complex department structures and housekeeping timing make hotels the most difficult hospitality industry to plan. Nesto was developed for exactly these challenges.

From 30% to 100% occupancy within days

Last-minute bookings during peak seasons, holidays and events make planning impossible. Gut feeling leads to chaos in housekeeping or expensive overstaffing.

housekeeping dilemma

Check-out by 11 a.m., check-in after 3 p.m.
Too few staff: rooms not ready and guests are waiting.
Too many staff: Wage costs are exploding.

Departments, 24/7 operations, complex shift systems

Front desk, housekeeping, F&B, kitchen, service, wellness, technology. Every department needs different planning. Plus 24/7 operation with night shifts, supplements, rest periods. Scheduling is becoming a full-time job.

That's how it works

How Nesto Hotels optimal control

Nesto was developed for large companies with complex challenges. Our AI forecasts are trained on occupancy patterns and seasonality, events, trade fairs, weekdays are automatically included. The result: up to 90% staffing accuracy optimally staffed at 100% load, correctly staffed at 30%.

Up to 90% staffing accuracy despite extreme fluctuations

AI predicts occupancy. Automatically schedule housekeeping after checkouts, guests, and arrivals. Optimally staffed in high season and off season.

Lower labor costs

Duty planning eliminates overstaffing when utilization is low and plans in good time for 100% utilization. With high additional costs, every extra hour saved counts.

Department-specific planning

Each department is individually optimized, with central planning for all properties.

Ready for AI shift planning with system?

See for yourself how Nesto helps system catering chains optimally plan rush hour, manage locations in a standardized way and automatically ensure compliance. In a personal demo, we'll show you how the platform works for your business.

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Our solutions for you

That's what Nesto does Hotel industry easier

Three features that solve your biggest pain points, from occupancy forecasts to digital communication and compliance-secure time recording.

Automatic work schedule

From 30% to 100% Occupancy: Optimally planned automatically

The AI predicts occupancy based on booking patterns, events and seasonality. It automatically schedules personnel for all departments. 40 seconds instead of 4 hours, staffing accuracy of up to 90%.

Forecasts for all departments

Automatic adjustment for last-minute bookings

95% less planning time with better staffing

More about AI rosters

Staff app

Digital communication across departments

Front desk, housekeeping, F&B, kitchen, service, wellness, technology — everyone sees schedules via push. Digital preferred periods, vacation requests per click, available in multiple languages. 85% + usage rate across all departments.

Push notifications for all departments

Digital preferred times and availabilities

Multilingual for international teams

More about employee app

Compliance security

Securely record 24/7 operations

night shifts, supplements, rest periods. Nesto automatically checks all legal requirements for 24/7 operation. Automatic surcharge calculation for night and Sunday work. Error-free export to payroll offices

Automated compliance testing for 24/7 operations

Surcharge calculation for night and Sunday work

Error-free wage export

More about time recording

Download our Industry report

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success stories

Companies that start with Nesto Achieve success

From quick service to full service to thermal restaurants: See how chains use Nesto to optimize their personnel planning, reduce costs and scale profitably.

QSR Industries

Bona'me digitizes HR with Nesto and saves up to 70% time

bona'me has been using Nesto as a comprehensive digital employee tool since November 2024. Find out how bona'me scales with Nesto.

70%

Saving time in HR processes

50%

Faster payslips

100%

Paperless personnel management

Read the success story

Bona'me

QSR Industries

-9% personnel costs. +22% Productivity How McDonald's Deitlaff their businesses continuously optimized

Three restaurants. Three different teams. A key challenge: mastering the balancing act between efficiency, transparency and employee satisfaction.

-9 %

All three restaurants reduced personnel costs through needs-based planning

+22 %

Sudden increase following introduction in September 2024

Bis auf Euro genau

AI-supported sales forecasts precisely meet actual values

Read the success story

Mc Donald's

FAQ

Here you can find answers to the most important questions. Something is unclear? We're just a message away.

Any more questions about the dashboard?

Our team is happy to answer all your questions or show you the dashboard live in a demo

Get in touch

Who is Nesto suitable for?

Nesto wurde speziell for Systemgastronomie-Ketten with mehreren Standorten entwickelt. Ob Quick-Service, Fast Casual or Gemeinschaftsverpflegung if you komplexe Rush Hour-Planung across mehrere Locations managen musst, is Nesto the richtige Lösung. Von Franchise-Systemen until to eigenen Filialen, Nesto skaliert with your Business.

How quickly can I get started with Nesto?

Die Implementierung is modular: Ein Basis-Setup with Zeiterfassung and Dienstplanung is in 2-4 Wochen live. Full integration of all modules (KI-Prognosen, Payroll-Anbindung, HR) dauert je after Umfang länger. Unser Customer Success Team begleitet you from the Datenmigration until zum Go-Live Schritt for Schritt.

How does Nesto integrate with my existing systems?

Nesto verfügt across 50+ Schnittstellen to gängigen Kassensystemen, POS, HR-Tools and Payroll-Systemen wie DATEV, Gehalt & Lohn and SK-Office. Die Integration läuft automatisch im Hintergrund and you hast keine manuelle Datenpflege and keine doppelte Arbeit. Daten from Kassen fließen in Forecasts, Zeiterfassung direkt in Lohnvorbereitung. Nahtlos and fehlerlos.

Does the AI work even with very different locations?

Ja. Die KI is individuell on jeden Standort trainiert and lernt dessen spezifische Muster: Unterschiedliche Rush Hour-Zeiten, lokale Events, saisonale Besonderheiten. Standort A in the Innenstadt has andere Peaks als Standort B at the Autobahn. Die KI berücksichtigt das. Jede Location bekommt präzise, individuelle Prognosen at standardisierter Datenqualität.

Is the investment in Nesto worthwhile?

Nesto amortisiert sich schnell. Die meisten Systemgastronomie-Ketten verlieren täglich circa 100€ or mehr pro Standort durch Fehlbesetzungen, the are 36.500€ pro Jahr. Nesto eliminiert diese Verschwendung durch präzise Forecasts. Zusätzlich sparst you Admin-Zeit and steigerst the Produktivität.