Workforce Management for Retail

Optimally staffed:

From Monday-Flute until Saturday-Rush

200 customers on Mondays, 2,000 on Saturdays

Retail has the most extreme daily and weekly fluctuations. Nesto predicts your customer frequency and automatically schedules staff for cash registers and retail space and keeps your wage costs transparent. Even with low margins and high fluctuation.

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Your challenges

The biggest Pain Points in retail

Extreme frequency fluctuations, checkout zone optimization and high fluctuation make retail a staff-intensive industry. Nesto was developed for exactly these challenges.

Extreme frequency fluctuations

Retailing has large frequency fluctuations. This results in poor planning and therefore often leads to incorrect staffing.

Queues cost sales, overstaffing costs margins

With high personnel costs in retail, every overtime is critical. At the same time, you must not lose customers due to long waiting times.

Fluctuation meets complex working time models

Mini-jobbers, students, part-time, full-time, Sunday work. In addition, 25-40% fluctuation per year, duty planning becomes a full-time job.

That's how it works

Like the retailing Nesto uses

Nesto was developed for companies with complex challenges. Our AI forecasts are trained on patterns. Weekdays, weather, sales events, holidays are automatically included. On an hourly basis, the automatic shift planning optimizes who is needed at the cash register and retail space.

Up to 90% staffing accuracy

AI plans precisely by day of the week, weather, sales events. Optimally busy during Saturday rush, minimally busy during Monday slump. No queues, no overcrowding.

Lower labor costs

Forecast-based planning eliminates overstaffing. With high personnel costs in retail, every extra time saved counts. Optimum balance: efficiency without waiting times.

Digital communication despite fluctuation

Onboard new employees in seconds: app, login, work schedule. Digital availabilities, push notifications, 85% + usage rate even with high fluctuation.

Ready for optimal staffing without gut feeling?

In 30 minutes, we'll show you how Nesto can forecast customer traffic and reduce your wage costs. See for yourself how leading retail chains deal with extreme frequency fluctuations.

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Our solutions for you

How to solve retail challenges with Nesto

Three features that we think will help you From forecasts and optimization to digital communication in the event of high fluctuation.

Forecasts

Know when your customers are coming

The AI analyses weekday patterns, weather effects and sales events. It predicts how many customers are coming every hour — from Monday slump to Black Friday rush. Up to 90% staffing accuracy instead of gut feeling.

Hourly customer frequency forecasts for 4 weeks

Automatic consideration of weather and sales events

Up to 90% staffing accuracy despite extreme fluctuations

More about forecasts

Automatic shift planning

Checkout zone optimally staffed

Based on customer frequency forecasts, Nesto automatically plans how many cashiers you need and when. Hourly optimization prevents queues during peaks and overcrowding during quiet times. 40 seconds instead of 4 hours of planning.

Automatic checkout zone staffing according to customer frequency

Dynamic adjustment for sales events and peaks

10-15% lower labor costs through optimized coverage

More about shift planning

Employee app

Quickly onboard new employees

Download the app, log in, see the schedule, done. Perfect for retailers with high turnover rates. Digital availabilities, preferred times per click, push notifications. 85% + usage rate even among students and part-time workers.

Onboarding new employees in seconds

Digital availabilities for flexible working time models

85% + usage rate despite high fluctuation

More about employee app

Download our Industry report

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success stories

Companies that start with Nesto Achieve success

From quick service to full service to thermal restaurants: See how chains use Nesto to optimize their personnel planning, reduce costs and scale profitably.

QSR Industries

-9% personnel costs. +22% Productivity How McDonald's Deitlaff their businesses continuously optimized

Three restaurants. Three different teams. A key challenge: mastering the balancing act between efficiency, transparency and employee satisfaction.

-9 %

All three restaurants reduced personnel costs through needs-based planning

+22 %

Sudden increase following introduction in September 2024

Bis auf Euro genau

AI-supported sales forecasts precisely meet actual values

Read the success story

Mc Donald's

restaurants

Foodlover Group digitized HR with up to 50% more Time for the team

With Nesto, the Foodlover Group (Maredo, Bentobox, Braubrüder) has standardized HR processes across all brands, saving massive amounts of time. Find out how.

50%

Faster in HR processes

Significantly reduced

Manual rework and inquiries about times and holidays

100 %

All core HR processes run digitally — no more paper or Excel processes

Read the success story

Foodlover

FAQ

Here you can find answers to the most important questions. Something is unclear? We're just a message away.

Still have questions about Nesto for retail?

Our team is happy to answer all your questions or show you the dashboard live in a demo

Get in touch

Who is Nesto suitable for?

Nesto wurde speziell for Systemgastronomie-Ketten with mehreren Standorten entwickelt. Ob Quick-Service, Fast Casual or Gemeinschaftsverpflegung if you komplexe Rush Hour-Planung across mehrere Locations managen musst, is Nesto the richtige Lösung. Von Franchise-Systemen until to eigenen Filialen, Nesto skaliert with your Business.

How quickly can I get started with Nesto?

Die Implementierung is modular: Ein Basis-Setup with Zeiterfassung and Dienstplanung is in 2-4 Wochen live. Full integration of all modules (KI-Prognosen, Payroll-Anbindung, HR) dauert je after Umfang länger. Unser Customer Success Team begleitet you from the Datenmigration until zum Go-Live Schritt for Schritt.

How does Nesto integrate with my existing systems?

Nesto verfügt across 50+ Schnittstellen to gängigen Kassensystemen, POS, HR-Tools and Payroll-Systemen wie DATEV, Gehalt & Lohn and SK-Office. Die Integration läuft automatisch im Hintergrund and you hast keine manuelle Datenpflege and keine doppelte Arbeit. Daten from Kassen fließen in Forecasts, Zeiterfassung direkt in Lohnvorbereitung. Nahtlos and fehlerlos.

Does the AI work even with very different locations?

Ja. Die KI is individuell on jeden Standort trainiert and lernt dessen spezifische Muster: Unterschiedliche Rush Hour-Zeiten, lokale Events, saisonale Besonderheiten. Standort A in the Innenstadt has andere Peaks als Standort B at the Autobahn. Die KI berücksichtigt das. Jede Location bekommt präzise, individuelle Prognosen at standardisierter Datenqualität.

Is the investment in Nesto worthwhile?

Nesto amortisiert sich schnell. Die meisten Systemgastronomie-Ketten verlieren täglich circa 100€ or mehr pro Standort durch Fehlbesetzungen, the are 36.500€ pro Jahr. Nesto eliminiert diese Verschwendung durch präzise Forecasts. Zusätzlich sparst you Admin-Zeit and steigerst the Produktivität.